面向产品制造企业的生产性服务企业的运营管理

Research on Producer Service Company’s Operation Management for Manufacturing Enterprises

基于产品制造企业的价值链,提出了面向产品制造企业的生产性服务业构成,分析了面向产品制造企业的生产性服务三种典型的运营模式,即制造商自营服务、服务外包、制造商与服务商合作服务。在此基础上,构建了由生产性服务需求、服务模块化、服务考量组成的生产性服务业产业化模型,从四个方面对生产性服务业的运营管理进行了研究。

Based on the value chain of manufacturing enterprises, this paper puts forward the producer services framework for manufacturing enterprises. Then for manufacturing enterprises＂ producer service, three kinds of typical operation modes of self-management service, service outsourcing and collaboration services are analyzed. Base on the above analysis, a producer service industrialization model is introduced, which includes demand of producer service, modular service and service evaluation. Then the paper studies the operation management of producer service from four aspects.