摘要
重点介绍了建设的山东电力客户服务中心数字语音信息支持系统,它以现代化的通讯技术、计算机网络技术为手段,以反应灵敏、设备先进的服务设施和强大可靠的电网为依托,通过高素质的管理人员和科学的管理机制,可全方位地满足客户用电要求。
The D&V information support system of Shandong Electric power customer service center,which adopting the most modern communication technology and computer network technology,depending on the modern quickly-response service equipment and the reliable powerful electric grid,with the help of the high-level employees and the scientific supervising system,all-sidely fulfills the repuest of customer and supply knigth service beyond expectation.It also brings forward ideas and foundation for the innovation of power supqly and distribution.
出处
《山东电力技术》
2000年第1期39-42,共4页
Shandong Electric Power
关键词
电力客户服务中心
数字语音
信息支持系统
山东
Digital and Voice Information system Technical support Power supply and distribution