保险消费中消费者权益研究

Consumer right research in insurance consuming

随着保险业在日常生活中的日益重要的作用,保险消费者的维权意识逐渐增强,保险消费纠纷日益增加。维护保险消费者的合法权益,维护保险市场的正常秩序,对促进保险行业的健康发展有着重要的意义。本文从分析保险消费出发,总结了目前保险市场上消费者权益受到侵害的现状,最后提出应从法律、监管、消费者教育等方面入手构建保险消费者权益的体系。

Along with the development of the insurance industry in daily life increasingly important, the insurance consumer rights consciousness increases gradually,the insurance consumer disputes increase day by day.To safeguard the legitimate rights and interests of consumers,maintaining the normal order of the insurance market,to promote the healthy development of the insurance industry has important significance. This paper based on the analysis of Insurance Consumption, summarized the present insurance market consumer rights violations of the status quo,finally proposed legal,regulatory,consumer education and other aspects of the system constructing insurance consumers rights and interests.