摘要
目的探讨病区护理质控自控小组在护理质量管理中的作用。方法各病区成立护理质控自查小组,定期对本科的护理质量进行检查。结果病区护理质控自查小组成立后,全院整体危重病人护理、基础护理、病房管理、护理安全、急救仪器和药品、护理文书、护理操作技术等质量达标情况都得到较大程度的提高。全院护理满意度从平均92.5%提高到98.88%。结论病区质控自查小组紧紧抓住了现场管理这一关键环节,从根本上使护理工作层层落实、层层把关、时时监控,及时反馈整改,形成良性循环机制,对护理质量持续改进起到了良好的促进作用。
Objective To investigate the effect of self-examination group in nursing quality control Methods Nursing quality self-examination group were set up in each Ward Areas for regularly cheek on nursing quality. Results After the establishment of nursing quality self-examination group, quality standards such as the nursing of all the critically ill patients of the hospital, basic nursing, ward management, nursing safety, first aid equipment and medicine, nursing records and nursing operation technology have been greatly improved. Nursing satisfaction increased from an average of 92.5% before establishment of the self-examination group to 98.88% afterwards. Conclusion Ward Area Quality Self-Examination Group, with its focus on on-site management, enabled systematic implementation, management and monitoring and timely feedback and rectification of nursing, forming a virtuous circle for the continuous improvement of the quality of nursing.
出处
《医院管理论坛》
2013年第2期38-40,共3页
Hospital Management Forum
关键词
病区
护理质控小组
护理质量管理
ward area
nursing quality control group
nursing quality management