摘要
市场经济逐步确立,买方市场已经形成,服务逐渐成为企业竞争的又一个焦点。探索服务营销的规律,提高服务质量,已成为企业获取竞争优势的一大法宝。
With the establishment of market economy and the formation of buyer market, the service will be the focus in business competition. Only probing the law of service sales and improving the service quality can achieve the competitive edge for enterprise.
出处
《河南冶金》
2000年第2期40-42,共3页
Henan Metallurgy
