摘要
【目的】评估比较烟草企业心理管理与服务导入员工帮助计划（EAP）项目的效果。【方法】实施EAP导入前和导入后1年，采用工作满意度量表、Kansas婚姻满意度量表进行效果对照分析和相关性研究。【结果】EAP导入后员工工作环境满意度、工作性质满意度、工作关系满意度、薪酬满意度、单位经营满意度和总体满意度得分显著高于EAP导入前，差异具有统计学意义（t=2．05，2．01，2．36，1．99，2．OO，2．15，均P〈0．01），晋升满意度、培训满意度没有统计学差异（t=1.21，1．27，均P〉O．05）；Kansas婚姻满意度量表中社会层面、心理层面、哲学层面和婚姻满意度总分得分显著高于EAP导入实施前（t=2．03，4．28，2．31，3．32，均P〈0．01），生理层面和经济层面得分无显著差异（t=1．26，1．38，均P〉0．05）。【结论】烟草企业心理管理与服务中导入EAP服务有助于员工在工作认知和态度、婚姻和谐等方面发生良性改变。
[Objective]To evaluate and compare the efficacy of the introduction of EAP into psychological management and service of tobacco enterprises. [Methods] Before and one year after the introduction of EAP, job satisfaction scale and Kansas marital satisfaction scale were used for the comparative analysis of the efficacy and the correlation study. [Results] The scores of job environment satisfaction, job characteristic satisfaction, job relationship satisfaction, payment satisfaction level, unit operation satisfaction and whole satisfaction after the introduction of EAP were markedly higher than those before the introduction of EAP, and there were sig- nificant differences（ t =2.05, 2.01, 2.36, 1.99, 2.00, 2. 15, P 〈0.01）, while there was no significant difference in the promotion satisfaction and training satisfaction（ t = 1.21, 1.27, all P〈0.05）. Sociological level, psychological level, philosophical level and whole marital satisfaction in Kansas marital satisfaction scale after the introduction of EAP were significantly higher than those before the introduction of EAP（ t = 2.03, 4.28,2.31, 3.32, P 〈0.01）, while there was no significant difference in the scores of physical level and eco- nomic level（ t = 1.26, 1.38, all P 〉0.05）. [Conclusion] The introduction of EAP into psychological manage- ment and service of tobacco enterprises is helpful for the improvement of job cognition, attitude and marital compatibility of employees.
出处
《医学临床研究》
CAS
2013年第1期58-60,共3页
Journal of Clinical Research
关键词
心理学
婚姻
工作
psychology
marriage
work
