社会围观状态下的行政管理模式创新

Administrative Model Innovation Under "Social Onlooker"

社会围观现象孕育了一个越来越庞大的网民群体和冲突性事件的看客群体,他们在网上或事发现场就某一社会现象或事件进行层层包围,引起全社会的广泛关注,进而引起党和国家领导人的高度重视,推动社会现象或事件的改变和处理。社会围观现象表明社会群体间冲突正在由直接利益冲突向非直接利益冲突转变。社会围观现象挑战了中国地方行政管理制度与管理方式,要求建立一个以政府为主导、社区居民有效参与、信息管理全覆盖、服务关怀全到位的多样性服务管理模式。

As the spread of Internet in China, a large amount of Internet users have assembled together and formed a social group called ＂Social Onlookers＂. They quickly gathered up and gave comments as soon as there were something important happened on Internet or in real life, causing more attention of the whole society, sometimes even concerns from the leaders of the country. It is by this way that the Social Onlookers impelled solutions to social problems. This phenomenon revealed the fact that the conflicts between social groups in modern China have shifted from direct conflict of interest to non--direct conflict of interest. The Social Onlookers are challenging local administrative system and management methods, making a multiple service-management model of government dominance with u- niversal ~articination of local residents and full coverage of information management.