住院病案管理科培训内容和方法的探讨

An Investigation on the Contents and Methods of Special Skill Training of Inpatients' Medical Record Management Department

制定新建三级甲等医院住院病案管理科医护人员培训方案,采用不同岗位培训计划、规范服务流程、模拟综合练习和实际操作考核等形式,以提高住院办理窗口质量的规范性和准确性,杜绝病案编码的出错率。同时提升医务人员专业素质,提高工作效率,树立新建医院的良好品牌的服务形象。

Establishing training scheme for medical record management staffs＇ personal quality in a new Three-A Hospital, by means such as various skill training plans, standard of service process, mock integrated exercises and practical operating examination, in order to improve the standardization and accuracy of inpatients＇ transaction quality, thus reduce the wrong coding rate for cases of medical records. Moreover, to promote the professional quality and work efficiency of medical staffs so as to build up brand image of the hospital.