空管单位运行保障能力的组织层次结构分析

Structural Analysis of Operational Support Capability of Air Traffic Control Unit

空中交通管理效能研究是国内外空管界的一个重要研究方向。空管单位内部各职能部门在运行保障方面的协同协作能力对空中交通管理整体效能的提高有着极为重要的影响。文章结合空管运行单位实际组织结构情况,利用了专家调查法分析空管运行单位各职能部门之间运行保障能力的协作关系;采用决策试验与评价试验室法和解释结构模型法集成方法对其职能部门进行组织结构分析;依据重要度分析得出了职能部门的组织层次结构。研究结果为空管单位管理者在有限资源条件下依据职能部门的不同重要度赋予不同程度的关注提供了决策参考。该研究对提高空中交通管理效能具有应用价值。

Air traffic control （ATC） performance is an important research orientation in the global ATC community. It is heavily influenced by the collaborative capabilities of the ATC units in the operational support. Based on the actual organizational structure of ATC units, their cooperation relations in operational support have been analyzed by utilizing the Delphi method in this paper. And their functional departments are organizationally analyzed with the integrated DEMATEL and ISM methods. The analysis in terms of the sig- nificance degree shows the organizational hierarchy of the functional departments. The research results pro- vide decision-making reference for ATC managers who give differentiated concerns on the circumstance of limited resources to functional departments based on their significance, and thus make this study valuable in imorovin~ the Performance of air traffic enntrnl