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情感管理的理论基础及其现实问题 被引量:1

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摘要 情感管理是管理者以真挚的情感,关注员工的内心需要,激发员工的正向情感,通过情感的双向交流和沟通实现有效管理。本文探讨情感管理的理论基础及现实存在问题,以期对实际管理有所借鉴。
作者 平霞霞
机构地区 平山县博物馆
出处 《合作经济与科技》 2013年第6期38-40,共3页 Co-Operative Economy & Science
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