摘要
[目的]了解杭州市宾馆饭店服务人员及消费者的吸烟、控烟状况,为推进"宾馆饭店无烟行动"提供参考依据。[方法]于2011年9—11月,选取30家宾馆饭店,通过单纯随机抽样对1462名服务人员进行问卷调查,对368名消费者进行拦截调查。[结果]宾馆饭店服务人员吸烟率为18.3%。40.1%(568/1 462)的服务人员在室内工作场所见到过有人抽烟,其中洗手间、客房、大堂、走廊、餐厅等区域烟草烟雾暴露率高于25%。面对公共场所吸烟现象,89.2%(1304/1462)的服务人员选择"会上前劝阻",67.4%(209/310)的消费者发现每次有人吸烟都有人前去劝导。此外,93.6%(1368/1462)的服务人员赞成所在单位开展"无烟单位"创建工作;85.6%(315/368)的消费者支持"宾馆饭店无烟行动"。[结论]宾馆饭店依然是公共场所烟草暴露较为严重的区域,服务人员和消费者对无烟环境都有较高的意愿,但对禁烟区吸烟现象的劝阻还需加强。
[ Objective ] To survey tobacco smoking and attitudes towards smoking control among attendants and customers in Hangzhou hotels with the aim of promoting "Tobacco Free in Hotels and Restaurants". [ Methods ] In the period of September to November 2011, a questionnaire survey for attendants and an interception survey for customers were conducted in 30 hotels in Hangzhou. Totally 1462 and 368 valid interviews were completed respectively. [ Results ] Of the 1462 attendants interviewed, 18.3% were tobacco smokers, 40.1% reported indoor smoking at workplaces, and over 25% tobacco smoke exposure rates were found in rest rooms, guest rooms, lobbies, dining halls, and corridors. In dealing with public smoking, 89.2% (1 304/1462) of the attendants would elect to "persuade", 67.4% (209/310) of the customers reported attendants persuasion on smoking. In addition, 93.6% (1 368/1 462) of the attendants were in favor of the "smoke-free units" establishment; 85.6% (315/368) of the customers supported "Tobacco Free in Hotels and Restaurants". [ Conclusion ] Hotelsand Restaurants are still 2 public areas with severe tobacco exposure. Both service personnel and customers have a strong willingness for smoke-free public environment, and thus smoking control in public places should be further strengthened.
出处
《环境与职业医学》
CAS
北大核心
2013年第3期193-196,共4页
Journal of Environmental and Occupational Medicine
基金
无烟城市-盖茨中国控烟项目基金(编号:GHI-CTP-XM1013)
关键词
宾馆
饭店
服务人员
消费者
烟草暴露
hotel
restaurant
attendant
customer
tobacco exposure