摘要
总结我院在加强医患沟通,增进相互信任;严肃行业纪律,大力弘扬高尚医德;规范诊疗行为,持续改进医疗质量;改善服务态度,优化服务流程;建立健全医疗纠纷处理机制和医疗责任保险制度等方面的工作,探讨有效防范和妥善解决医患纠纷的对策,旨在从理论和实践中吸取经验,提高医疗服务水平,为改善医患关系提供有益指导。
The paper summarizes the following appestats in our hospital：.strengthening doctor-patient communication, improving mutual trust; reinforcing professional discipline, upholding respectable medical morality; standardizing diagnose behavior, improving medical quality; improving service attitude, optimizing service process; setting up the perfect management mechanism of medical dispute and medical insurance system, it explores effective strategies on medical dispute prevention and solution, the paper aims to improve medical service standard according to the experience from theory and practice, it puts forward helpful guidance for improving doctor-patient relationship.
关键词
构建
和谐
医患关系
医疗服务
Constructing
Harmony
Doctor-patient relationship
Medical service
