8Deloitte,“Calling a change in the outsourcing market-The realities for the world's largest organizations”,April 2005,http://www.deloitte.com/dtt/cda/doc/content/Outsourcing%20report.pdf.
9Deloitt,“Oursourcing fails to deliver expected benefits for world's largest organizations, Deloitte Global Study reveals”, http://www.deloitte.com/dtt/cda/doc/content/Outsourcing%20fails%20to%20deliver%20expected%20benefits%20for%20world%u2019s%201argest%20organisations.pdf.
10Basel Committee on Banking Supervision. Outsourcing in Financial Services[S]. 2005.
