S电信企业市场运营的知识转移网络分析

Knowledge Transfer Network Analysis on Market Operations in S Telecom Enterprises

知识经济时代,知识转移已成为组织中一项重要的日常活动,知识转移能有效地促进组织创新,帮助企业建构核心竞争力。结合知识转移网络相关的理论与研究成果,运用社会网络分析的方法,对S电信市场运营板块下内部组织之间的知识转移网络进行分析与诊断。研究网络的特点及对知识转移的影响,从中发现知识转移过程中存在的问题与不足,为完善知识转移网络提高知识转移效率提出建议。

In the knowledge economy era, knowledge transfer has become an important daily activity in organization, knowledge transfer can effectively promote organizational innovation to help enterprises build the core competitiveness. The paper, combined with the theory and research of knowledge transfer network, uses social network analysis method to analyze and diagnose the internal organization of the knowledge transfer of market segment in S Telecom, it researches the network characteristics and the impact of knowledge transfer and finds problems and shortcomings in the process of knowledge transfer. Then it offers proposals to improve knowledge transfer networks and the efficiency of knowledge transfer.