基于管理熵的知识密集型服务企业竞争力评价研究——以中南电力设计院为例

Competitiveness Assessment of Knowledge Intensive Business Service Based on Management Entropy:A case Study of Central Southern China Electric Power Design Institute

基于管理熵理论的新视角,构建知识密集型服务业竞争力评价体系及管理熵评价模型,对武汉中南电力设计院竞争力进行评价表明,在经济能力、科技投入、科技产出、人员结构、可持续发展五个方面,经济子系统对提高其竞争力的影响显著,其次为科技投入、人员结构和可持续发展等因素。而由于专利产品的比例和科研成果成交额两项指标下降,导致在科研产出较差,对整个竞争力的提高产生了阻碍作用。中南电力设计院要培育更强的竞争力,必须在体制和机制上创新;政府也应出台鼓励设计院技术创新的相关政策。

Based on a new perspective, management entropy theory, the management entropy assessment system and the model for knowl- edge intensive business service are established and used to analyze the competitiveness of CSEPDI. The result shows that among the five subsystems in terms of economic capacity, technological investment, technological output, personnel structure and sustainable develop- ment, the subsystem of economy exerts a prominent influence to the improvement of competitiveness, followed successively by the technol- ogy investment, personnel structure and sustainable development. The index decrease of patented products ratio and transaction volume of research achievement causes poor research output, hindering the increase of the overall competitiveness. To strengthen its competitiveness, CSEPDI must conduct system and institutional innovation; the government needs to issue policies in supporting the innovation.