摘要
从文明礼仪服务的作用出发,探讨了高校图书馆文明礼仪服务的重要性,并从看、听、笑、说、动5个方面论述了高校图书馆的行为礼仪规范。
This paper discusses the importance of the civilized etiquette based services of university library starting from the functions of civilized etiquette based services, and discusses the regulation of behavior etiquette of university library from five aspects of watching, listening, laughing, speaking and moving.
出处
《科技情报开发与经济》
2013年第4期20-21,24,共3页
Sci-Tech Information Development & Economy
关键词
高校图书馆
文明礼仪服务
行为礼仪规范
university Library
civilized etiquette based services
regulation of behavior etiquette