8Thomas F. Gibbons,ADR Use by Government Agencies, Alternative Dispute Resolution Illinois Institute for Continuing Legal Education,Published in cooperation with the Center for Analysis of Alternative Dispute Resolution Systems, August, 2001.
9Gelhom,Alternative Means of Dispute Resolution in Government: A Sense of Perspective, 1 Administrative Law Journal, pp. 459 - 460(1987).
10Willard, Uses for Alternative Dispute Resolution: Better Ways to Resolve Some Public Sector Controversies, 1 Administrative Law Journal, pp. 479 - 493 (1987).
