检视与策略:涉外服务型人才软技能的培养

Review and Strategy: Soft Skills’ Training for International Service Talents

学者们对软技能研究的着眼点均在一般意义的层面上展开。事实上,不同的行业对软技能的具体要求是不同的。涉外服务业对软技能关注度增强,是发展中现实需求的真实反映。涉外服务业软技能21项要素的明确,为我们承接需求张力,研究开发策略确定了主攻方向,具有很强的针对性和指导性。

Studies that scholars focus on mainly deal with the common aspects. In fact,requirements for the soft skills vary from industry to industry. The growing attention that international service industries pay to soft skills reflects the real demand of the industry development. Making 21 elements for soft skills clear in international service industries determines the main direction to us carrying on the demand tension and studying the development strategy, which provides strong pertinence and guidance.