小型IT外包服务企业的专业化——模型与实证研究

客户选择IT外包的动因之一是集中于自己的核心业务,而服务商的优势之一则是专业化。基于对小型IT外包服务企业经营特征的分析,提出了一个结构方程模型以描摹企业实力、规模扩大倾向等因素与专业化程度的关系。对武汉市部分此类企业进行了调查,得到的数据与模型的拟合度较高,说明此模型能较好地解释相关因素对小型IT外包服务企业的专业化程度的影响路径,并发现小企业的实力与专业化之间确实存在正相关关系。

Focus on core business is one of the motivations when customers outsource IT activities, and the service providers gain partially from their expertise on specific arenas. We propose a structural equation model to present the relationships among special- ization, current strength, tendency of upsizing and other factors, based on the features of Small IT Outsourcing Providers （SITOPs） . An empirical study has been carried out in Wuhan, and the data collected fits the model pretty well. The result shows that the model proposed in this paper could explain that the causal paths impose on the specialization of SITOPs. Ad- ditionally, the positive correlation between strength and specialization in small businesses is among the findings.