摘要
针对传统QFD方法不能有效地处理实施过程中的各种主观的、模糊的信息,引入模糊集合理论,建立了基于模糊QFD的工程项目过程协同管理模型。
This paper is to propose an original approach for the process synergy management of construction project. The ap- proach is based on the QFD, and fuzzy logic is also adopted to deal with the ill - defined nature of the qualitative linguistic judgments required in the proposed house of quality （HOQ）. Specifically, the paper addresses the issue of how to deploy the HOQ to effectively and efficiently improve construction project development processes and thus customer satisfaction.
出处
《软科学》
CSSCI
北大核心
2013年第3期55-58,共4页
Soft Science
基金
陕西省教育厅科研计划项目(12JK0058)
陕西省科技厅软科学项目(2011KRM13)
西部建筑科技国家重点实验室开放基金项目(10KF04)
西安科技大学博士启动基金项目(2011QDJ024)
关键词
工程项目开发
模糊质量功能配置
过程协同管理
客户满意
construction project development
fuzzy QFD
process synergT management
customer satisfaction
