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基于系统论的医疗纠纷预警系统设计 被引量:4

The Design of Medical Dispute Early-Warning System Based on Systematology
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摘要 以系统论为基础设计科学合理的医疗机构医疗纠纷预警系统,研究了系统论思想在医疗纠纷预警管理中的发展和应用,提出运用系统论构建医疗机构医疗纠纷预警系统的基本原则,阐述其应具备的结构和功能;设计了医疗机构医疗纠纷预警系统的系统功能和指标体系,医疗纠纷预警机制监控无信息死角,管理成本低廉;基于系统论的医疗纠纷预警系统能够发挥更大的纠纷防范作用,提高医院管理的整体效能。 This paper proposes that a scientific and reasonable medical dispute early-warning system should be designed based on the theory of systematology. After a study on the development and application of systematology in the early-warning management of medical disputes, the author of this paper presents the basic principle of how the medical dispute early-warning system can be constructed in medical institutions, its structure, and its function. The author has also designed the network function and index system of the medical dispute early-warning system in order to make sure that there is no dead zone for the monitor of the medical dispute early-warning system and the cost is low. The systematology-based medical dispute early-warning system can play a great role in the prevention of disputes, enhancing the overall effectiveness of hospital management.
出处 《兰州大学学报(社会科学版)》 CSSCI 北大核心 2013年第2期132-136,共5页 Journal of Lanzhou University(Social Sciences)
关键词 系统论 医疗纠纷 预警系统 医疗机构 systematology medical dispute early-warning system medical institution
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