摘要
以系统论为基础设计科学合理的医疗机构医疗纠纷预警系统,研究了系统论思想在医疗纠纷预警管理中的发展和应用,提出运用系统论构建医疗机构医疗纠纷预警系统的基本原则,阐述其应具备的结构和功能;设计了医疗机构医疗纠纷预警系统的系统功能和指标体系,医疗纠纷预警机制监控无信息死角,管理成本低廉;基于系统论的医疗纠纷预警系统能够发挥更大的纠纷防范作用,提高医院管理的整体效能。
This paper proposes that a scientific and reasonable medical dispute early-warning system should be designed based on the theory of systematology. After a study on the development and application of systematology in the early-warning management of medical disputes, the author of this paper presents the basic principle of how the medical dispute early-warning system can be constructed in medical institutions, its structure, and its function. The author has also designed the network function and index system of the medical dispute early-warning system in order to make sure that there is no dead zone for the monitor of the medical dispute early-warning system and the cost is low. The systematology-based medical dispute early-warning system can play a great role in the prevention of disputes, enhancing the overall effectiveness of hospital management.
出处
《兰州大学学报(社会科学版)》
CSSCI
北大核心
2013年第2期132-136,共5页
Journal of Lanzhou University(Social Sciences)
关键词
系统论
医疗纠纷
预警系统
医疗机构
systematology
medical dispute
early-warning system
medical institution