基于模糊评估的供应链知识管理绩效评价研究

The Research on Performance Evaluation of Supply Chain Knowledge Management Based on Fuzzy Evaluation

在前人研究的基础之上,将供应链知识管理活动分为知识创造、知识积累、知识共享、知识利用和知识内化五个方面,构建供应链知识管理绩效的评价体系,并对每一管理活动设置相应的评价指标,运用AHP方法和模糊评估法给出了供应链知识管理绩效评价的方法,为供应链企业进行有效的知识管理提供有力的工具。

In this paper, on the basis of previous studies, we divide the supply chain knowledge management activities into knowledge creation, knowledge accumulation, knowledge sharing, knowledge utilization and knowledge internalization to construct the supply chain knowledge management performance evaluation system. Setting evaluation index for each management activity, we use AHP and fuzzy evaluation method to evaluate the supply chain knowledge management performance. The paper provides the powerful tool for the supply chain enterprises to evaluate the knowledge management performance and help them manage knowledge effectively.