风险防范在儿科护理工作中实施及效果评价

Implementation and Effect Evaluation of Risk Prevention in Pediatric Nursing

目的分析儿科护理中存在的风险因素,制定实际可行的风险防范措施,评价措施执行成果。方法对我院于2011年5月至2012年5月间诊治的216例儿科患者的治疗记录进行回顾性分析,将采取风险防范措施前就诊的104例患者设为对照组,将采取风险防范措施后来院诊治的112例患者设为观察组,记录两组患者在住院诊疗期间的护理投诉状况,分析护理工作中存在的风险因素,对比风险防范措施实施前后的护理效果。结果实施风险措施后患者的投诉率大为降低,对照组投诉率为22%,观察组投诉率为3%,观察组护理工作较对照组开展得更加顺利,医患关系也更加和睦。结论制定完善的风险防范措施能够有效减少儿科护理中的风险因素,提高护理水平,减少患者投诉,营造良好的医患关系,加快患者的康复。

Objective To analyze the risk factors in pediatric nursing, to develop feasible prevention and evaluate the effect. Methods Retrospectively analyze the treatment records of 216 pediatric patients in our hospital from May 2011 to May 2012. 104 cases recorded before the implementation of risk prevention nursing were divided as control group, and the other 112 cases recorded after the implementation as the observation group. Risk factors in nursing were analyzed, incidences of complaints were recorded, and nursing effect before and after the implementation of risk prevention nursing were compared. Results Incidences of complaints reduced after the implementation of risk prevention nursing, which was 22% in control group and 3% in observation group. Nursing care carried out more smoothly, and the doctor-patient relationship was better in the observation group. Conclusions Feasible risk prevention can reduce the risk factors in pediatric nursing, improve the nursing quality, decrease the complaint incidences, speed up recovery and contribute to better doctor-patient relationship.