5CHEN S C,DHILLON G S. Interpreting dimensions of con- sumer trust in e-commerce [J]. Information Technology and Management, 2003,4(2/3) : 303-318.
6YOUSAFZAI S Y,PALLISTER J G, FOXALL G R. A pro- posed model of e-trust for electronic banking[J]. Technova- tion,2003,23(ll) :847-860.
7WALTHER J B. Computer-mediated communication imper- sonal,interpersonal,and hyper personal interaction[J]. Com- munication Research,1996,23(1) :33-43.
8WELLMAN B, HAASE A,WITTE J,et al. Does the internet increase,decrease,or supplement social capital? [J]. American Behavioral Scientist,2001,45(3) ;436-455.
9RIEGELSBERGER J, SASSE M A, MCCARTHY J D. The researcher's dilemma: Evaluating trust in computer-mediated communication[J]. International Journal of Human-Computer Studies, 2003,58(6) : 759-781.
10RUSMAN E, van BRUGGEN J, SLOEP P, et al. Fostering trust in virtual project teams: Towards a design framework grounded in a trust worthiness antecedents(TWAN) schema [J]. International Journal of Human-Computer Studies,2010, 68(11) ,834-850.