医患纠纷调解机制中专家咨询制度的实践与完善研究

Study on the Practice and Perfection of Expert Consultation System in Medical Dispute Mediation Mechanism

本文取上海市浦东新区医患纠纷人民调解委员会2006年8月-2011年7月未开展专家咨询制度调解的医患纠纷为对照组、2011年8月-2012年6月推行专家咨询制度后调解的医患纠纷为实验组作对照性研究．得结果：实施专家咨询制度比不实施该制度有显著性差异（P〈0．01）——调解成功率要高33．58％；因而指出．目前的专家咨询制度虽处于初级阶段、还存在一些需要完善的问题，但已显示有许多好处和简、便、快、捷的优越性，故在医患纠纷调解机制中推行专家咨询制度是可行的。

Doctor-patient disputes from August 2006 to July 2011 solved by people＇s mediation committee in Pudong, Shanghai without the application of expert consultation system are taken as control group, and the ones from August 2011 to June 2012 with the application of expert consultation system as experimental group, and comparative study is carried out between the two groups. Results： success rate of the latter is 33.58% higher than that of the former, and significant difference exists （P 〈 0.01）. Therefore, the author points out that the current ex- pert consulting system is at the primary stage, and there are still some problems which need to be improved, but it has many benefits and advantages such as easy, convenient, fast and prompt, thus it is feasible to carry out the expert consulting system in medical dispute mediation mechanism.