行政服务中心标准化建设初探——以吴江市行政服务局为例

On the Construction of Administrative Service Center under the Perspective of Standardization——A Case Study of Wujiang Administrative Service Center

标准化是一系列具有可操作性的制度,其本质特征是统一的规定性。它意在减少重复性活动的不确定性,形成对未来稳定的预期。在详细论证了行政服务中心标准化的可行性、必要性和作用机理的基础上,结合江苏省吴江市行政服务局标准化的实践,阐述了行政服务中心标准化的主要内容和实践成效。标准化契合行政服务中心的需要,它可以发挥工具理性的价值。

Standardization is a series of operable and practical systems, with unified stipulation as its substantive characteristic. Standardization plays an important role in reducing the uncertainty of the repetitive activities for a stable future expectation. Based on the detailed analysis of the feasibility, necessity and function mechanism of standardization in administrative service center, and combined with the practice of standardization in administrative service bureau of Wujing, Jiangsu, this paper expounds the main content and achievement about the practice of standardization in Wujiang administrative service center of Jiangsu province. At last, this paper draws a conclusion that standardization fits the needs of the administrative service center, and it can exert the value of the instrument rationality.