IT运维商业模式研究

Research on Business Model of IT Operation Management Service

IT运维服务已经发展成为IT行业的一个支柱性业务,进入快速成长期,越来越多的企业投身于IT运维服务行业,但国内IT运维服务行业格局还未成型,还未出现垄断性的龙头企业。造成目前这种情况的原因是IT运维服务原有的商业模式相对固定,没有发现新的商业模式。通过对国内IT运维市场的分析,综合客户需求和市场格局分析,提出了IT运维服务的最佳商业模式。

IT operation management service（IT OMS） has been a pillar business of IT industry and is developing rapidly. Although more and more companies are engaged in it, there isn＇t a matured domestic layout of IT OMS industry and any flagship company. The reason to this result is that the former business model is comparatively stable while new models don＇t appear. With analysis of the domestic market as well as customers＇ demand and market layout, put forward the best business model of IT OMS.