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基于主动性人格调节作用的工作场所不文明行为危害研究 被引量：9

Impact of Workplace Incivility: The Moderating Effect of Proactive Personality
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摘要 采用配对问卷调查法,以北京55家企业的457名员工为对象,探讨了工作场所不文明行为对员工态度和行为的影响以及主动性人格的调节作用。研究结果表明,工作场所不文明行为遭遇会严重损害员工的人际公平感、程序公平感和情感承诺,显著降低工作绩效、增加越轨行为。此外,主动性人格一方面会增强不文明行为对员工态度(公平感和情感承诺)的影响;另一方面,会减弱不文明行为对员工行为(绩效和越轨行为)的影响。具体而言,相对于低主动性员工,不文明行为对于高主动性员工的危害会更多地隐含于内在态度中,而非直接表现于外在行为上。 In this study,data were collected from 457 employee-supervisor dyads in 55 organizations.Results show that workplace incivility experience decreased employees＇ interpersonal justice,procedural justice,affective commitment and performance,and increase their workplace deviance.Additionally,proactive personality accentuates the relationships between incivility and attitudes,while attenuates the relationships between incivility and work behaviors.Finally,managerial implications are discussed.
作者 毛畅果 孙健敏
机构地区 首都经济贸易大学劳动经济学院 中国人民大学劳动人事学院
出处 《管理学报》 CSSCI 北大核心 2013年第5期708-714,共7页 Chinese Journal of Management
基金 中央高校基本科研业务费专项资金资助项目(11XNH066) 中国人民大学研究品牌计划资助项目(10XNI016)
关键词 工作场所不文明行为 主动性人格 调节作用 workplace incivility proactive personality moderating effect
分类号 C93 [经济管理—管理学]
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参考文献34

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二级参考文献62

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管理学报
2013年 第5期

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