摘要
车辆保险理赔服务在保险公司内部存在岗位多、岗位之间流程复杂等特点,将工作流思想与车辆保险理赔业务流程相结合,并将JBPM(Java Business Process Management)工作流产品引入到车辆保险理赔业务中,从而实现整合各工作岗位,优化流程,提高办事效率,节约成本,提升生产经营管理水平和企业竞争力。
As there were too more jobs about vehicle insurance claims and too complex processes between jobs within insurance company, it combined workflow thinking and business processes in vehicle insurance claims, and introduced JBPM （Java Business Process Management） workflow product into vehicle insurance claims, which integrated various jobs, optimized processes, improved efficiency, saved the cost and improved the level of production and management, and enterprise competitiveness.
出处
《微型机与应用》
2013年第9期62-64,67,共4页
Microcomputer & Its Applications
关键词
工作流
车辆保险
理赔流程
workflow
vehicle insurance
claims processes
