摘要
履行社会责任是公立医院可持续发展的需要。基于利益相关者的公立医院社会责任三级评价指标体系是利用专家咨询法提炼出来,同时经过了试测和规范的统计学信度和效度检验。该指标体系以核心、预期和潜在3类利益相关者为一级指标,11个利益相关者为二级指标,以及对应各利益相关者的50个三级指标,对测量和评价公立医院社会责任、缩小社会期待与医院实际表现差距具有重要意义。
Public hospitals must fulfill social responsibilities to achieve sustainable development. Based on extensive litera- ture and research, threelevel index evaluation system of social responsibility in public hospitals, which come from the stakeholder＇ s point of view, is developed with expert consultation, pilot study, statistical and validity analysis. The follow- ing evaluation system consists of three levels ： The primary level ： three groups of stakeholders - core which is expected and potential. Secondary level ： 11 types of stakeholders. Tertiary level ： 50 index of measurement. The evaluation system is important in assessing the social responsibility of public hospitals and thus be able to narrow the gap between social expecta- tions and actual performance of public hospitals.
出处
《科技管理研究》
CSSCI
北大核心
2013年第9期188-194,共7页
Science and Technology Management Research
基金
国家自然科学基金项目"公立医院规模效率研究"(70873083)
关键词
社会责任
指标体系
利益相关者
公立医院
social responsibility
index evaluation system
stakeholder
public hospitals
