构建高职图书馆全面质量管理体系的研究

Study on the construction of a comprehensive quality management system of the library in Higher Vocational College

以质量的内涵入手,借鉴国内部分图书馆引入ISO9000国际质量标准,建立和运行质量管理体系的经验,分析高职图书馆建立质量管理体系的必要性和可行性,探讨构建科学规范、操作性强的质量管理体系的措施,从而提高图书馆的管理质量和读者满意度。

Article from the connotation of quality, some domestic library into ISO9000 international quality standards, the establishment and operation of the quality management system experience, analyses the necessity and feasibility of the establishment of quality management system of Higher Vocational College Library, discussion of the quality management system of establishing scientific and normative, operational measures, so as to improve library management quality and satisfaction of readers.