精神分析视角的管理咨询研究

Management Counseling in Psychoanalytical Perspective

传统管理咨询往往对组织持有一种机械主义观点,而忽视了组织及其成员非理性的一面。精神分析视角的管理咨询认为,组织行为往往受无意识支配,因而并非总是理性的。采用论述与案例相结合的方式,介绍了精神分析视角的组织观、咨询过程以及核心概念——移情与反移情,指出了精神分析视角管理咨询的问题,展望了未来的发展方向,即建立规范的评价体系,并借助现象学的方法克服自我服务偏向。

Traditional management counseling usually interprets the organization in a mechanical perspective, ignoring the irrationality of the organization and its members. Psychoanalytical perspective holds that the organizational behavior is dominated by unconsciousness, and thus is not always rational. By adopting the combination of narrative and case, the current study introduced the psychoanalytical perspective, including how the psychoanalytical perspective interprets the organization, its counseling process, and its two key concepts., transference and counter transference. At last, the current study pointed the problems psychoanalytical perspective faced, and made a new prospect for its development in the future, namely forming the standard evaluation system and conquering the self-service bias by introducing the phenomenology methodology.