摘要
业务流程再造(BPR—Business Process Reengineering)己成为企业管理领域倍受关注的热点问题。首先介绍了业务流程再造的背景、基本理论和策略;运用BPR理论和方法,结合汽车行业的成功实践,对课题企业乘用车整车销售业务流程初步分析和再设计,从而得出了流程再造的前期结论和业务流程优化继续开展思路。对于课题企业乘用车管理体系运作有借鉴意义。
The business process reengineering (BPR - Business Process Reengineering) has become a hot issue in the area of enterprise management. Firstly introduces the background of BPR, the basic theory and method; using the theory and method of BPR, combined with the successful practice of the automotive industry, a preliminary analysis and design of car vehicle sales business process of enterprises, and concludes the process reengineering early conclusion and industry to continue to carry out the idea of business process optimization. For the reference vehicle management system subject of enterprise operation.
出处
《装备制造技术》
2013年第5期199-201,共3页
Equipment Manufacturing Technology
关键词
业务流程再造
乘用车
流程分析
流程设计
business process reengineering
passenger car
process analysis
process design