摘要
ＱＦＤ是一种顾客驱动的产品或服务设计方法论。由于其在质量管理中所处的重要地位，关于 ＱＦＤ的研究方兴未艾。本文对 ９０年代以来 ＱＦＤ理论与方法在 １０个方面的研究进展进行了评述和分析。在此基础上，提出了值得进一步研究的５个重要方向。
Quality function deployment (QFD) is a customer-driven product or service design methodology. Researches on QFD are in full swing as it occupies a very important place in quality management. Ten aspects of QFD theories and methods developed in 1990's are reviewed and analyzed in this paper, and on the basis of which, five important directions for further research are put forward.
出处
《工业工程与管理》
2000年第5期10-14,共5页
Industrial Engineering and Management
基金
国家自然科学基金项目(79500018)
关键词
质量功能展开
质量屋
评述
展望
quality function deployment(QFD)
house of quality
review
perspectives
