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An Empirical Study of the EFQM Excellence Model in Jordan Case Study: Jordan Customs

An Empirical Study of the EFQM Excellence Model in Jordan Case Study: Jordan Customs
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出处 《通讯和计算机(中英文版)》 2013年第1期28-32,共5页 Journal of Communication and Computer
关键词 模型 约旦 海关 组织框架 案例 人力资源 绩效考核 质量管理 Excellence model, EFQM, empowerment criteria, result criteria, self-assessment.
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参考文献19

  • 1EFQM, Familiarity with Excellence Model, [Online] www.INQA.org (2006).
  • 2F. Bozorgi, Principle and basics theoretical excellence model, Management (2004).
  • 3A. Delghavi, Principle and basic of organizational excellence model in 2003 by Baldrige, Science Committee (2007).
  • 4S. Wongrassamee, J.E.L. Simmons, P.D. Gardiner, Performance measurement tools: The balanced scorecard and the EFQM excellence model, Measuring Business Excellence 7 (2003) 14-29.
  • 5M. Forghani, Provide successful experiences of organizational excellence, Tadbir Magazine (2006).
  • 6H. Javidi, Familiarity with organizational excellence based on EFQM model, World Top Quality (2006).
  • 7H. Eftekhari, Evaluation performance executive device, Development Management (2002).
  • 8A.A. Mohebi, Organizational excellence model EFQM, Tactics and Executive Approach (2002).
  • 9S. Hossaini, M. Najmi, Excellence model EFQM from idea to practice, Saramad Publication, 2004.
  • 10Industrial Engineering, Familiarity with EFQM model, [Online], www.Industrymihanblog.com (2005).

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