员工情感状态与工作满意度对工作绩效的影响:领导-部属交换的调节作用

Effects of Affect States and Job Satisfaction on Job Performance:Regulatory Role of Leader-Member Exchange

本文运用多层线性回归分析方法,探讨了员工个体内层面因素(积极情感、消极情感和工作满意度)对员工工作绩效(任务绩效、情境绩效和反生产绩效)的影响,并检验了个体间层面因素(领导-部属交换)对这些影响的跨层调节作用。研究结果表明:员工的积极情感与其任务绩效和情境绩效正相关;员工的消极情感与其反生产绩效正相关;与领导-部属交换水平高的员工相比,低水平领导-部属交换的员工,积极情感与情境绩效的正相关关系更强。

By using multiple linear regression analysis method, the paper discusses the effect of individual internal fac-tors （positive emotion, negative emotion and job satisfaction） on job performance （task performance, contextual perform-ance and counter - productive performance）, and examines the cross layer regulation role of individual level factors （leader -member exchange） on these influence. The results show that： staff＇s positive emotion is positively related with task performance and contextual performance; employee＇s negative emotion is positively related with counter- productive performance ; compared with high level of leader - member exchange employee, low level of leader - member exchange employee＇s positive emotion is positively related with contextual performance.