企业信息化中的人机交互式业务过程重构方法

Human-Computer Interactive BPR Approach for IT Applications in Enterprises

对业务过程进行重构 (BPR)是企业信息化成功的保证·提出一种基于活动—组织流程图的、人机交互式的BPR方法·该方法利用图的邻接矩阵和可达矩阵 ,可以方便地找出业务流程中的不合理部分 ,然后由人指出业务流程中的需要合并、删除或增添的活动 ,进行重组·方法应用于某钢铁公司的物资管理系统的流程改造 ,取得了满意的效果·

BPR is a guarantee of the success of IT applications. A human computer interactive approach based on the Activity Section Flow Chart was proposed to support BPR. It can be used to find out the unreasonable activity loops and excessive business rounds between sections by the adjective and reachable matrices. Then, managers can improve the process by their experiences. By utilizing the advantages of both human and computer, the recommended approach has potential for BPR of large scale systems. The approach was applied to an iron and steel works. The satisfactory results were achieved.