情景危机传播理论视角下人力资源危机的组织干预

Organizational Intervention of Human Resource Crisis Based on the Perspective of Situational Crisis Communication Theory

人力资源危机的频发给企业带来了不容忽视的冲击,成为研究企业危机的新热点。本文结合情景危机传播理论分析人力资源危机爆发的影响因素及其成因,构建了人力资源危机组织主动干预模型并提出危机组织干预能力的提升对策。

With the constant human resources crisis have brought a severe shock to enterprise, the human resources crisis gradually become the new orientation and topic of the enterprise crisis. Combining with the situational crisis communication theory, the paper firstly analyzes the factors which influence the human resources crisis. Then according to the causes, the human resource crisis owing to enterprise responsibility is divided into system level, value level and affiliation level, and the model of organizational active intervention to human resource crisis is established systematically. At last, the paper put forward the countermeasures to improve the ability of the organizational crisis intervention.