开滦信访信息管理平台的研发与运用

The Development and Use of Information Management Platform in Kailuan Letters and Calls Work

本文重点论述了开滦信访信息管理平台产生的背景、平台所包涵的主要内容、平台的实施过程和主要工作做法、平台所具备的功能和平台使用后的稳定工作效果等方面。开滦信访信息管理平台的研发与运用,是转变信访工作方式,实现企业久安和企业管理创新的重要内容,在全国信访系统处于领先地位。

This paper mainly discusses the background of creation of information management platform in Kailuan letters and calls work, the main contents of the platform, the implementation process, the main work practices, platform functions and the stable working brought by using the platform. The development and use of information management platform in Kailuan letters and calls work is the transformation of the mode of letters and calls work, and the important content of enterprise to achieve stability and management innovation, and leading the way in the letters and calls system in our country.