呼叫中心电子支付系统研究与设计

Research and Design of Call Center Electronic Payment

以航空公司呼叫中心电子支付系统的开发为背景,根据呼叫中心电子支付的实际业务需求,基于J2EE框架结构完成了整个呼叫中心电子支付系统的设计与实现,着重对电子支付系统的接口设计、交易异常的处理、安全性设计进行了分析。航空公司呼叫中心电子支付系统的实际应用表明,该系统达到了设计目标,并成功的实施与运行,对航空公司呼叫中心电子支付业务开展起到了积极的推动作用,对企业开发类似信息系统具有一定的借鉴意义。

The development of the call center of airlines electronic payment system as the background,according to the call center of electronic payment of the actual business needs.Complete the design and implementation of the electronic payment system based on J2EE frame structure.Focus on the interface design of electronic payment system,the trade exception handling,safety de sign analysis.The actual application shows that the airline call center of electronic payment system has achieved the goal of design,and implementation and operation successful.The system development has played a positive role in promoting airline call center of electronic payment business.It has certain reference significance for enterprises to develop similar information system.