6Hwang G.H.and Aspinwall E.M.(1996).Quality Cost Models and Their Application:A Review[J].Total Quality Management,Vol.7,No.3,pp267-281.
7Plunkett J.J,Dale B G.(1988).Quality Costing:A Critique of Some Economics Cost of Quality Model[J].International Journal of Production Research,Vol.26,No.11,pp1713-1726.
8Shah K.R.,Fitzroy P.T.(1998).A Review of Quality Cost Surveys[J].Total Quality Management,Vol.9,No.6,pp479-486.
9Shah K.R.,Mandal P.(1999).Issues Related to Implementing Quality Cost Programs[J].Total Quality Management,Vol.10,No.8,pp1093-1106.
10Juran J.M,Gryna F M.(1993).Quality Planning and Analysis[M].3rd,ed.,New York:McGraw-Hill,pp34 -36.