长春市居民对社区卫生服务机构的认知与利用情况分析及对策

Cognition and Utilization of Community Health Service Centers among Community Residents

目的了解社区居民对社区卫生服务机构的认知与利用现状,为促进社区卫生服务持续发展提供有价值的数据。方法随机抽取长春市内5个行政区的南关区和朝阳区399名社区居民进行问卷调查,内容包括居民基本资料、居民对社区卫生服务机构认知及利用现状,即居民对社区卫生服务知晓度、利用率、满意度,居民对社区卫生服务机构可及性、性质、宣传活动、免费卫生服务等认知情况。结果参与调查的399名居民中,83.2%听说过社区卫生服务中心,听说并使用过社区卫生服务的居民占61.2%,且有87.4%的居民愿意到社区卫生服务机构就诊。对社区卫生服务机构的可及性、性质、免费卫生服务和宣传活动认知不同的居民,其社区卫生服务利用率差异有统计学意义(P<0.05)。结论对社区卫生服务机构性质、免费卫生服务等有正确的认知,其社区卫生服务的利用率越高。故应提高居民对社区卫生服务机构的认知,有利于发挥社区卫生服务在初级卫生保健中的作用,促进居民健康。

By random sampling, a survey of 399 residents from Changchun City was conducted. Results The survey indicates that S3.2% of the residents heard of community health service centers and 61.2% once enjoyed the services, while 87.4% had the willingness to accept the service. Utilization rate of community health service of residents with different cognition on community health service center indicated statistical significance （P〈0.05）. Conclusion The more residents know about community heath service center, the higher utilization of community health service center is. The improvement of residents＇ cognition of community health service organization will boost its utilization.