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电视塔桅钢结构工程的监理质量安全控制信息读析

Supervision of Quality and Safety Control of TV Tower Masted Steel Projects
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摘要 根据通信监理业务范围的不断扩大,不光要对通信铁塔知识的掌握,而且对广电行业的电视发射塔的专业知识也要逐步进行了解,如何应对广电的电视塔业务是本文的主要研讨目的。首先、认清形式:国外业务运营环境风险大,存在着不确定性;国内在推进经济结构战略性调整,加快转变经济发展方式的导向下,公司如何适应社会快速发展和市场变化莫测的严峻形势。为了保持公司市场占有率,加大力度持续拓展市场,承揽新业务的举措是势在必行。要认真思考,抢抓机遇,提升能力。有所作为。第二、提升服务质量:客服目标,是公司服务的出发点和落脚点,是公司永恒的服务目标。而客服目标的效果体现在服务知识、服务经验、服务管理的不断优化,顾客的认可和满意。打铁要先自身硬,认真学习,提升能力,实现服务目标。第三、由于广电行业的特殊性,又电视发射塔的建设同通信铁塔建设在专业管控上有一定的差异,此类项目数量占同期建设项目的比例较少,对于现有通信监理行业而言,具有一定的特殊性和挑战性。 With the expansion of communication supervision business scope,simply mastering the knowledge of communication tower is not enough;it is also necessary to learn about the professional knowledge of television transmitting tower.This paper aims to discuss how to deal with television tower business.First,be clear about the situation.There are many risks and uncertainty in foreign business operation environment.Domestically,the economic structure strategic adjustment is ongoing.How to adapt to the rapidly developing society and unpredictable market under the economic developing mode transferring environment is the key to the company.In order to keep the market share,the company must intensify efforts to expand market and solicit new business,thinking carefully,seizing opportunities and improving its ability.Second,improve service quality.Customer service goal is the starting point and objective of the company's service,and the effect of customer service goal is reflected in the optimization of service knowledge,service experience and service management and customer's satisfaction.Third,due to the specialty of broadcasting and TV industry and the difference between television tower construction and communication tower,this kind of project occupy a small proportion of the construction projects in the same period,so there is specialty and challenge for the existing communications supervision industry.
作者 杨红斌
出处 《价值工程》 2013年第22期87-88,共2页 Value Engineering
关键词 监理 质量 控制 supervision quality control
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