任务紧迫性下个体情感网络特征、情绪劳动及创新行为的关系研究

Experimental Study of Emotional Network,Emotional Labor and Project Innovative Behavior under Task Urgency

借助情景实验,对任务紧迫性下个体情感网络特征、情绪劳动和个体创新行为之间的作用机理展开研究。结果表明,情感网络中心性在浅层劳动与个体创新行为的关系中起着倒U型调节作用,情感网络中心性在深层劳动与个体创新行为之间起到正向的调节作用。对情绪劳动的合理引导以及对情感网络的有效控制能够充分运用情绪资源的资本优势,促进个体实施创新行为。

This paper focused on the impact of emotional network and emotional labor on innovation behavior through situational experiment. Experimental results showed that in the implementation of project management under urgency, the centrality of emotional network has reversed U shape impact on the correlation between surface emotional acting and individual innovation behavior. In addition, the centrality of emotional network moderated the positive relationship between deep emotional acting and innovation behavior actively. The project manager should pilot the employees＇ emotional labor as well as dominate the emotional network, to make full use of emotional capital and push forward the individual innovation behavior.