摘要
目前多数医院采用传统付费方式,成为老百姓"看病难"主要原因之一。为合理解决此问题,优化服务流程,提高服务质量和效率,我院提出"以患者为中心"创新服务理念,采用信息化、网络化运作模式,利用多种渠道、多种方式为患者提供安全、有效、便捷的诊疗服务。同时采用银行投资,医院HIS开发,医院设计流程等方式,建设以社保卡为载体的"先诊疗后结算"银医一卡通服务平台。
At present, most hospitals use traditional payment methods, which is one of the primary causes resulting in public's difficulty with seeing doctors. In order to solve the problem, to optimize service process and to improve service quality and efficiency, our hospital proposed the "patient-centered" idea. The hospital employed an informationized, webified running model, multiple channels and methods so as to provide the patients with safe, efficient, and convenient medical services. Meanwhile approaches such as bank investment, hospital HIS development, and workflow design were used to build a bank-hospital one-card platform that can offer social security care-based "treatment before payment" services.
出处
《医院管理论坛》
2013年第8期55-56,共2页
Hospital Management Forum
关键词
先诊疗后结算
银医一卡通
自助结算
费用冻结
Treatment before payment
Bank-hospital one-card platform
Self-help settlement
Cost freezing