图书馆读者服务工作中的失误现象分析及对策

Analysis on and Countermeasures for the Failures in Library’s Reader Service

阐述了图书馆读者服务工作中失误现象的种类,分析了这些失误现象产生的原因,提出了减少失误现象的对策。

This paper expounds the types of the failures in library’s reader service, analyzes the causes of these failures, and puts forward some countermeasures for reducing the failures.