摘要
本文阐述了图书馆员与读者有效沟通的重要性,分析了影响图书馆员与读者有效沟通的各种因素,探讨了实现有效沟通的措施。
In the paper, expound the importance of effective communication between the librarians and readers, and analyze the factors influencing the effective communication of all kinds of librarians and readers, and discusses the measures that can achieve effective communication.
出处
《科教导刊》
2013年第23期241-242,共2页
The Guide Of Science & Education
关键词
馆员
沟通
读者服务
librarians
communication
reader service
