摘要
运用排队论相关知识,对银行排队系统中常见的多服务员情况下的排队现象进行分析,通过理论推导、并用实际数据表明了在多服务员模式下,单一共享的排队等待队列的性能要优于多个独自的排队等待队列.因此,银行排队系统中多采用叫号系统.
Based on the queuing theory,the queuing phenomena frequently encountered in Bank Queuing System were analyzed.The results indicated that the performance of single-shared queuing model is better than that of multi-separated queuing model when more than one server exist.Therefore,the queuing and calling system are usually used in Bank Queuing System.
出处
《曲阜师范大学学报(自然科学版)》
CAS
2013年第3期41-43,共3页
Journal of Qufu Normal University(Natural Science)
基金
安徽省高校省自然科学研究项目(KJ2011B178)
宿州学院教学研究项目(szxyjyxm201236
szxyjyxm201238)