论突发事件网络舆情的综合治理:体制建设与制度保障

On Comprehensive Management of Public Accidents and Web Public Sentiment

互联网网络空间已经成为公共领域或公共空间,网络新媒体成为舆论主渠道。突发事件和网络舆情之间的关系越来越紧密,突发事件导致网络舆情的产生,而网络舆情反过来推动突发事件的进一步发展。必须加强突发事件网络舆情综合治理的体制建设,应在加快建立行政监管、行业自律、技术保障相结合的突发事件网络舆情综合治理体制的同时,规范网络媒体管理,提升媒介素养;注重网络伦理道德建设,培育成熟网民。必须加强突发事件网络舆情综合治理的制度保障,完善法律对突发事件网络舆情的管制与保护,加快政府信息公开、网络发言人、互联网实名等制度建设。

Internet has become the public field or space, and web media has been the main public sentiment. Public accidents and web public sentiment are closely related. Public accidents lead to the origination of web public sentiment and web media, vise versa, promotes public accidents. Therefore, the comprehensive management system will have to be built and improved. Administrative supervision, professional regulation and technical support should be established together with moral and ethic cultivation.