山东省电动自行车满意度测评行业分析

Shandong Province Satisfaction Measurement of Electric Bicycle Industry Analysis

根据国家标准化管理委员会提出的顾客满意测量通用模型,对山东省电动自行车市场采用现场拦截方式进行调查,对顾客满意度测评数据采用信度分析、满意度指数模型分析、相关分析、方差分析等多种高效分析方法,得出山东省电动自行车行业顾客满意度评价结论。

According to China National Standardization Management Committee proposed customer satisfaction measurement model, to Shandong province electric bicycle market with field intercept survey, to customer satisfaction measurement data analysis by using the reliability analysis, satisfaction index model analysis, correlation analysis, variance analysis and other efficient analysis method, reach Shandong province electric bicycle industry customer satisfaction assessment conclusion.